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3Åk¿ÅÌ×bkCustomer Order # 11996LManufacturer Part # 11996LB Rev. 1

2Zebra S400 & S600 User’s Guide5HSRUWLQJ'DPDJHIf you discover shipping damage:• Immediately notify the shipping company and file a report wi

Zebra S400 & S600 User’s Guide 36LWH5HTXLUHPHQWVCAUTION: To ensure that the printer has proper ventilation and cooling, do not place any padding

4Zebra S400 & S600 User’s GuideIn Figure 2, the printer is shown in Peel-Off mode. In Peel-Off, backing material is peeled away from the label as

Zebra S400 & S600 User’s Guide 5Figure 4. Printer Components

6Zebra S400 & S600 User’s Guide

Zebra S400 & S600 User’s Guide 7lÏÏÍ/lAcáÍÏÍ-ÃÏ$&3RZHU&DEOHThe AC power cable has a three-prong female connector on one end (see

8Zebra S400 & S600 User’s Guide/RDGLQJWKH0HGLDMedia widths and thicknesses vary between applications. To maintain print quality from one applic

Zebra S400 & S600 User’s Guide 97HDU2II0RGH1. Refer to Figure 7. Move the head open lever (a) counterclockwise to the open position to raise th

10 Zebra S400 & S600 User’s Guide4. Adjust the media supply guide and the media guide against the outer edge of the media. These guides must not

Zebra S400 & S600 User’s Guide 113HHO2II0RGH(Peel-Off mode is optional).Refer to Figure 9 and follow the procedure below.1. Slide the media supp

ii Zebra S400 & S600 User’s Guide3URSULHWDU\6WDWHPHQWThis manual contains proprietary information of Zebra Technologies Corporation. It is inten

12 Zebra S400 & S600 User’s Guide9. Adjust all of the guides:• Push the media supply guide inward until it is just touching the outer side of the

Zebra S400 & S600 User’s Guide 135HPRYLQJWKH/DEHO%DFNLQJ0DWHULDO(Peel-Off option required).When the amount of backing wound on the backing rew

14 Zebra S400 & S600 User’s Guide&XWWHU0RGH(Cutter mode is optional).To ensure proper media loading, follow the directions for the Tear-Off m

Zebra S400 & S600 User’s Guide 15/RDGLQJWKH5LEERQBefore you load the ribbon, make sure the ribbon supply spindle is adjusted properly.5LEERQ6XS

16 Zebra S400 & S600 User’s Guide5LEERQ/RDGLQJ,QVWUXFWLRQVNOTE: Zebra recommends the use of ribbon that is wider than the media. The smooth ba

Zebra S400 & S600 User’s Guide 175LEERQ5HPRYDORefer to Figure 12.When it’s time to change the ribbon, cut the ribbon where it is stretched betwee

18 Zebra S400 & S600 User’s Guide$GMXVWLQJWKH0HGLD6HQVRUThis adjustment aligns the position of the light sensor with the notch or edge of the l

Zebra S400 & S600 User’s Guide 191RQ&RQWLQXRXV0HGLDThis type of media has some type of physical characteristic (web, notch, perforation, et

20 Zebra S400 & S600 User’s Guide2SHUDWRU&RQWUROV)URQW3DQHO%XWWRQVRefer to Figure 14.PAUSE Button • Starts and stops the printing process.•

Zebra S400 & S600 User’s Guide 21MODE Button• Puts the printer into the configuration mode.• Used to change print darkness and media position, and

Zebra S400 & S600 User’s Guide iii

22 Zebra S400 & S600 User’s Guide$&3RZHU2Q2II6ZLWFKThis switch is located on the left side of the printer near the AC power cord and fuse

Zebra S400 & S600 User’s Guide 23&RQQHFWLQJWKH3ULQWHUDQG&RPSXWHUThis printer comes with both a nine-pin Electronics Industries Associa

24 Zebra S400 & S600 User’s GuideThe other end of the parallel interface cable connects to the printer connector at the host computer.For pinout i

Zebra S400 & S600 User’s Guide 25Defaulting the Printer: To reset only the communications parameters on the printer to the factory defaults (9600

26 Zebra S400 & S600 User’s Guide^SC: Use the Set Communications (^SC) command to change the communications settings on the printer. With the ho

Zebra S400 & S600 User’s Guide 27/ØÏlÍAÃlÍAcÍcØÆÏlÏÆ&OHDQLQJCAUTION: Use only the cleaning agents indicated below. Zebra Technologi

28 Zebra S400 & S600 User’s GuideFigure 15. Cleaning Locations

Zebra S400 & S600 User’s Guide 29&OHDQLQJWKH([WHULRUThe exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use

30 Zebra S400 & S600 User’s GuideIf print quality has not improved after performing this procedure, try cleaning the printhead with Save-A-Printhe

Zebra S400 & S600 User’s Guide 31IMPORTANT: Do NOT exchange cutter modules between different printers. The cutter module adjustments are optimiz

iv Zebra S400 & S600 User’s Guide

32 Zebra S400 & S600 User’s Guide3. Raise the printer’s media access cover and lower the printer’s front cover.4. See Figure 18. Gently pull stra

Zebra S400 & S600 User’s Guide 336. See Figure 19. Hold the cutter module as shown. Apply gentle upward pressure to the left and right ends whil

34 Zebra S400 & S600 User’s Guide'LVDVVHPEOLQJWKH&XWWHU0RGXOH1. See Figure 20. Hold the cutter module as illustrated. Put your thumb

Zebra S400 & S600 User’s Guide 354. Observe the ends of the rear cutter blade guard and note the small metal pins protruding toward the inside. D

36 Zebra S400 & S600 User’s GuideFigure 21. Cutter Module ReassemblyFigure 22. Cutter Module Reassembly — Rear View

Zebra S400 & S600 User’s Guide 375HLQVWDOOLQJWKH&XWWHU0RGXOH1. See Figure 19. Position the cutter module above the cutter mounting posts (

38 Zebra S400 & S600 User’s Guide$&3RZHU)XVH5HSODFHPHQWA user-replaceable AC power fuse (see Figure 6) is located just to the left of the p

Zebra S400 & S600 User’s Guide 39&KHFNLQJWKH,QLWLDO3ULQW4XDOLW\1. Open the media access cover and front cover on the printer (see Figure

40 Zebra S400 & S600 User’s Guide7RJJOH3UHVVXUH$GMXVWPHQWThe toggle assembly presses the printhead against the ribbon (if used), the media, and

Zebra S400 & S600 User’s Guide 410HGLD5HVW3RVLWLRQ$GMXVWPHQWThis procedure sets the end-of-label position relative to the Tear-Off plate or cut

Zebra S400 & S600 User’s Guide v2AOlÍyÍÏlÏÆÏÃcØYÏ ³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³¦Unpacking...

42 Zebra S400 & S600 User’s Guide%DFNLQJ5HZLQG3RZHU5ROOHU$GMXVWPHQW(Peel-Off option required).NOTE: This roller is only present on printers w

Zebra S400 & S600 User’s Guide 43Figure 24 illustrates an improperly adjusted backing rewind power roller (a). On the left side, the backing mate

44 Zebra S400 & S600 User’s Guide

Zebra S400 & S600 User’s Guide 452ÃØOlÆÏIf the printer operates in an abnormal fashion, consult the troubleshooting table below. The prin

46 Zebra S400 & S600 User’s GuideSymptom Diagnosis ActionPrinter stops, PAUSE LED and PAPER/RIBBON LED both on.Media incorrectly or not loaded.Lo

Zebra S400 & S600 User’s Guide 47Symptom Diagnosis ActionDATA LED is single flashing. CANCEL button was pressed and a format was deleted.No action

48 Zebra S400 & S600 User’s GuideSymptom Diagnosis ActionTruncated print, no print, or FEED button operates incorrectly while using non-continuous

Zebra S400 & S600 User’s Guide 49Symptom Diagnosis ActionChanges in parameter settings did not take effect.Parameters are set or saved incorrectly

50 Zebra S400 & S600 User’s GuideSymptom Diagnosis ActionIn cutter mode, skewed, stuck, improperly cut or partially cut labels.Cutter is dirty. Se

Zebra S400 & S600 User’s Guide 513ULQWHU6WDWXV6HQVRUVThe printer contains several status sensors. These sensors alert the operator to various c

vi Zebra S400 & S600 User’s GuideConnecting the Printer and Computer ... 23RS-232

52 Zebra S400 & S600 User’s GuideFigure 25. Label Available SensorFigure 26. Backing Rewind Spindle Full Sensor

Zebra S400 & S600 User’s Guide 530DQXDO&DOLEUDWLRQPerform a manual calibration if you are using pre-printed media, if the printer is in manua

54 Zebra S400 & S600 User’s Guide8. When the PRINTHEAD LED flashes, reload the ribbon.9. Make sure the media sensor is properly positioned.10. Clo

Zebra S400 & S600 User’s Guide 555HVHWWLQJ5LEERQ3DUDPHWHUVIf it is ever necessary to reset the ribbon parameters to the factory default values

56 Zebra S400 & S600 User’s Guide$GGLWLRQDO3ULQWHU6HOI7HVWVThese self tests produce sample labels and provide specific information that help th

Zebra S400 & S600 User’s Guide 57&$1&(/.H\6HOI7HVWThis self test prints the printer’s configuration parameters (for example, printing d

58 Zebra S400 & S600 User’s Guide3$86(.H\6HOI7HVWThis self test can be used to provide the test labels required when making adjustments to the

Zebra S400 & S600 User’s Guide 59)(('.H\6HOI7HVWThe results of this self test are used to determine the best darkness setting for a specif

60 Zebra S400 & S600 User’s Guide02'(.H\6HOI7HVWThis self test places the printer in a communications diagnostics mode. In this mode, the

Zebra S400 & S600 User’s Guide 610®lYyYAÏÆNOTE: Printer specifications are subject to change without notice. In addition, your printer may

Zebra S400 & S600 User’s Guide viiPrinter Diagnostics...

62 Zebra S400 & S600 User’s Guide3ULQWLQJ6SHFLILFDWLRQV5LEERQ6SHFLILFDWLRQVPrinting Specifications S400 Printer S600 PrinterResolution 203 dots

Zebra S400 & S600 User’s Guide 630HGLD6SHFLILFDWLRQV0HGLD+DQGOLQJ• Tear-Off mode: Produced in strips.• Peel-Off mode: Dispensed and peeled awa

64 Zebra S400 & S600 User’s Guide=HEUD3URJUDPPLQJ/DQJXDJH=3/,,%DU&RGHV• Downloadable graphics (with data compression)• Programmable qua

Zebra S400 & S600 User’s Guide 656WDQGDUG3ULQWHU)RQWV• Zebra fonts A, B, C, D, E, F, G, H, GS, 0, P, Q, R, S, T, U, V• CG Triumvirate Bold Conde

66 Zebra S400 & S600 User’s Guide

Zebra S400 & S600 User’s Guide 67®®lcà56&RQQHFWRU7HFKQLFDO,QIRUPDWLRQNOTE: When XON/XOFF handshaking is selected, data flow is cont

68 Zebra S400 & S600 User’s GuideFigure 31. DTE Cable ConnectionsFigure 32. DCE Cable Connections

Zebra S400 & S600 User’s Guide 693DUDOOHO,QWHUIDFH7HFKQLFDO,QIRUPDWLRQParallel Connector PinoutsPin No. Description1 nStrobe/Host Clk2-9 Data B

70 Zebra S400 & S600 User’s Guide

Zebra S400 & S600 User’s Guide 71ÆÆAÃáAlphanumeric — Indicating letters, numerals, and characters such as punctuation marks.Backfeed — Backfeed

viii Zebra S400 & S600 User’s Guide

72 Zebra S400 & S600 User’s GuideCutter — A device that can cut each label/tag immediately after it is printed.Diagnostics — Information about wha

Zebra S400 & S600 User’s Guide 73Media supply spindle — The rotating arm that supports media rolls and provides consistent media feed to the print

74 Zebra S400 & S600 User’s GuideTag — A type of media having no adhesive backing but featuring a hole or notch by which the tag can be hung on so

Zebra S400 & S600 User’s Guide 75AAdjustmentsBacking Rewind Power Roller, 42Media Rest Position, 41Media Sensor, 18Print Quality, 38Toggle Pressur

76 Zebra S400 & S600 User’s GuideMManual Calibration, 53Mechanical AdjustmentsBacking Rewind Power Roller, 42Media Rest Position, 41Media Sensor P

Zebra S400 & S600 User’s Guide 77SSelf TestsAdditional Printer Self Tests, 56CANCEL Key, 57FEED Key, 59MODE Key, 60PAUSE Key, 58Power-On, 55Serial

78 Zebra S400 & S600 User’s Guide

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Zebra S400 & S600 User’s Guide 1ÏÃcØYÏCongratulations! You have just purchased a high-quality thermal label printer manufactured by the ind

4 Warranty Statement

Printer Software and Firmware License Agreement 1ZebraLink License Agreement Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY RE

2 Printer Software and Firmware License Agreement• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.• Support Services. ZEBRA may p

Printer Software and Firmware License Agreement 37. EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE and/or FIRMWARE,

4 Printer Software and Firmware License Agreement• If the emulation library is sold separately by an authorized party other than ZEBRA ("RESELLER